Custom Services
We provide a wide range of Services
Professional Support for Every Football Player
As a specialized manufacturer of professional goalkeeper gloves, match apparel, and protective gear, we are committed to supporting football players at all levels—including individual hobbyists, semi-professional athletes, youth academy players, and amateur clubs.
Our User Services are designed to ensure you receive expert guidance, reliable assistance, and full confidence when choosing and using our products.
1. Expert Product Consultation
Personalized Recommendations for Better Performance
Every player is unique. Your playstyle, league level, hand shape, movement habits, and field conditions all affect which gear suits you best.
Our specialists offer 1-on-1 guidance to help you select equipment that elevates your performance.
We assist with:
Choosing the right glove cut (negative, hybrid, roll, flat, etc.)
Selecting latex type for grip, durability, or all-weather performance
Picking the ideal match apparel for breathability, flexibility, or comfort
Understanding protection needs (elbow/knee pads, compression, etc.)
Tailored advice ensures you always get the right gear for your game.
2. Size & Fit Support
Accurate Sizing for Maximum Comfort and Control
roper fit strengthens control, reduces injury risk, and improves confidence on the field.
We provide comprehensive tools and direct support to ensure your gear fits perfectly.
Included services:
Detailed, easy-to-understand size charts
Fit comparison with common glove shapes
Step-by-step measurement guides
Personalized sizing support via email or message
Our goal is simple: your gear should feel like part of you.
3. Order Management & Customer Care
Smooth, Secure, and Transparent Shopping Experience
We guarantee a reliable shopping experience from the moment you place an order to final delivery.
You receive:
Secure global payment processing
Order confirmation & status updates
Tracking numbers for all shipments
Dedicated support for changes, issues, or delays
If anything goes wrong, we will make it right—quickly and professionally.
4. Warranty & Quality Assurance
Built to Perform — Backed by Us
Every glove, jersey, and protective item undergoes strict manufacturing standards.
If something is not right, we stand behind our products.
We offer:
30-day warranty for manufacturing defects
Professional product assessment
Replacement, refund, or repair options
Transparent communication at every step
Because trust matters—especially in performance gear.
5. Training, Usage & Maintenance Guidance
Maximize Performance & Extend Equipment Lifespan
We provide free educational resources to help you get the most out of your gear.
You’ll receive guidance on:
Glove washing and latex activation
Storage methods to maintain grip
Apparel care for long-lasting color and elasticity
Protective gear usage tips to reduce wear
Weather-based care (rain, heat, humidity, cold)
Proper care = longer lifespan + better performance.
6. Support for Clubs & Teams
Dedicated Assistance for Group Purchases
Amateur teams, football academies, and semi-pro clubs are welcome to contact us for specialized support.
We offer:
Group buying consultation
Team sizing assistance
Bulk order discounts
Package recommendations for goalkeepers or outfield players
We help clubs equip their members with professional-grade gear—efficiently and affordably.
7. Fast Communication & Multilingual Support
We Respond Quickly and Clearly
Our support team covers multiple time zones to provide timely responses.
We can assist in English, Chinese, and other languages upon request.
Support channels include:
Email
Contact form
Social media
We ensure all inquiries are answered within 24–48 hours.
At every level of the game, the right equipment and the right support make all the difference. Our User Services are built to help you choose the best gear, understand how to use it, and maintain it for long-lasting performance. Whether you’re an individual player, a weekend hobbyist, a semi-professional athlete, or part of a growing football club, we are here to ensure you get reliable service, expert advice, and high-quality products you can trust.
If you have questions, need recommendations, or want help finding the perfect equipment—
our team is always ready to support you.
Get in touch with us and elevate your game with confidence.
